I have/have not renewed my domain
January 30th, 2008 | Filed under Technology.My other domain, piku.co.uk was up for renewal at the start of the year. I filled in the required forms and gave away a whole £15 to my hosting provider.
Last week I got a letter from Nominet asking when I’d like to pay them £80 to renew piku.co.uk for another two years. Eh? £80? and why when I have just renewed it? I set an email off to my hosting provider.
It turned out that my domain hadn’t been renewed because my card details were incorrect. I phoned them back, getting through in about five rings; I like my hosting provider, they employ intelligent humans who can actually help you. I supplied card details and after an hour received an invoice by email. Job done.
… or so I thought …
I got another email off my hosting provider asking me to ring them to renew my domain. Now I was confused. I wrote them a reply saying I’d paid it, had an invoice and that also the money had gone out of my account. They then went “ah… ok then sorry” and told Nominet to renew it for me.
As you can tell I’m not particularly bothered. At no point was my domain unresolvable, and since I was speaking to humans who knew what was going on (just seeming to have internal problems telling each other) everything was fine. Also the year before last I forgot to pay them for my hosting and they were very good about it, turning my account back on for two days so I could use their web service to renew it.
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