My Macbook has a slightly irritating fault somewhere in the screen or connecting cables. When pressure is applied to the back of the lid, or the screen’s angle is altered a pattern of “incorrect” pixels appears. It looks like the machine decides all the ‘red’ pixels should be ‘green’ for no obvious reason.

Given the choice between sending the machine to PC World who’d simply look confused, go “duh it’s a Mac… err…” and end up shipping it off to Apple and to finding a real Apple store, I chose the second option.

My Mac is now checked into the Genius Bar in the Meadowhall Centre on Saturday. I will show the fault, and hopefully something useful will happen afterwards. Go on Apple, give me a good customer experience. Don’t do a PC World and ship my laptop off to Holland for three weeks and not tell me much.